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This customer just purchased the home, which came with a rental water treatment unit that the previous homeowners had. She decided that she wanted to purchase her own equipment from us as her parents had equipment installed from us, as well as a Reverse Osmosis Drinking System.
After calling the Clean Water Center, a Project Coordinator went out to her home to assess the water treatment currently in the home, test the water and talk about options. They found that the kitchen cold line was not on a softened line, as she was finding a lot of calcium build up at the kitchen sink. After discussing options, the customer decided to have us install a new EVR-1044 water softener, as it would help her save money on city water with the WET technology, a ClearFlo Reverse Osmosis, and convert the kitchen cold line to a softened line, so she would no longer find hard water build up in the kitchen sink.
Upon transitioning from city water to a well, this homeowner immediately noticed a significant difference in water quality. Their well water contained high levels of iron which made bathing uncomfortable and created an unpleasant metallic taste and odor when drinking. Initially, the homeowner had a whole-home water filtration system installed which is designed primarily for city water to address chlorine taste and odors. While this system has some capacity to remove small amounts of iron and hardness, it was insufficient to fully eliminate its effects.
To resolve the issue, the homeowner replaced the existing filtration system with a professional-grade water softener and iron filter. This upgrade provided the homeowner with clean water, eliminating the unpleasant odor and taste. Additionally, the water became soft, offering a significant improvement in both water quality and overall satisfaction.
This customer called the Clean Water Center with concerns of hard water scale build up, and orange discoloration on their toilets and sinks. A Project Coordinator went out to assess the customer's water conditions. They were on city water and had an old softener that wasn't even working anymore. The Project Coordinator tested the water and found 16gpg of hardness and .5 ppm of iron which was causing their issues. After speaking with the customer and letting them know that a water softener would fix their water concerns, the customer decided to rent an EVRS-1044 water softener from us.
This customer called into the Clean Water Center with high iron concerns due to discolored, and smelly water. A Project Coordinator went out to his home to assess the water and plumbing. They tested the water and found the water to be very hard at 36 gpg, high iron at 5 ppm, and a strong smell of sulfur from the pressure tank. The customer had an old softener and some in-line filters installed that was there before he purchased the house. He was not very good at remembering to change the in-line filters, and found it to be a pain when he had to.
After discussing options, the homeowner decided to go with a new EVR-1054 water softener, and an EVFE-1252 Iron Filter to take care of the iron and the sulfur.
After the install the customer is happy, the water is clean and clear and does not smell like rotten eggs anymore.
We had a customer reach out to us because their water softener was not working as good as it use too. With the age of the system the customer wanted to replace it. We sent out one of our project coordinators to see what options would work best for the home. After testing the water and inspecting the area we found a new softener was needed. After going over some options the customer decided the EVRS was the best fit for her. After a clean install she is now happy there is nice soft water in the home!