Water Filter, Softener, and Conditioner Installation Contractor in De Pere, WI

Aging equipment is a problem all homeowners deal with. As the years go by our appliances and equipment get closer and closer to failing. Water treatment equipment is very important to monitor because as a softener or iron filter starts to fail unnecessary damage is done to other water using appliances, fixtures, plumbing and faucets. This customer started to notice iron staining in their sinks and toilets and wanted their iron filter checked out.

Once a Project Coordinator was on site they concluded that indeed the iron filter had seen its last days. The problem with iron filters is when they start to fail a water softener will attempt to pick up the slack. Once an iron filter is replaced the water softener may relax, and release some of the iron built up inside from when it was trying to pull double duty. Thankfully in this case the customer caught it early and no permanent damage was done to the softener. 

Thinking of the future, the customer also joined our service plan so we can regularly check up on both the softener and iron filter to make sure they operate correctly. We also deliver salt and haul it inside while we are there annually to save the backs of the homeowner, as well as saving them time and money.

Mr. M. called us because his water treatment equipment was not regening properly.  Garrett, our service technician, was able to inspect the unit.  He found that one of the parts was stalling and staying stuck in the backwash cycle. He was able to change a few parts in the water softener, but the homeowners iron filter was a unit we could no longer get parts for.  We offered him a free consult for a new piece of equipment.  

Mr. and Mrs. S. had recently moved from Minnesota to Wisconsin because they just had their first grand baby and she is living here in the De Pere area. In 2018 Mr. and Mrs. S. built their new home, but began to have concerns over the water quality. Although they are on municipal water, and the treatment plant does all they can for there to be no health and safety concerns, there are potential contaminants like lead that are able to enter the water post treatment via aging infrastructure. Not only that, but they seemed fully aware that there were many other chemicals and dissolved solids that were in their water, and they were not comfortable with that being the case. They wanted water testing and water treatment immediately for their own well being, but most importantly, their first and currently only granddaughter. Because of their concerns, they reached out to us and requested a consultation with one of our Project Coordinators. After visiting with the family and listening to their concerns, a solution was able to be found. Mr. S. was very adamant about not wanting a water softener and water softeners play a key role in water treatment. This is because they work via ion exchange and capture multiple different dissolved solids, but more particularly, they remove minerals that are very corrosive to the home and cause an influence on the taste as well. Although a softener was out of the picture, we still wanted to make sure that all of their concerns were addressed and taken care of with their preferences in mind. The solution that was found was a whole-house-lead filter that also removed chlorine and cysts in the water. The whole-house lead filtration covered many bases, but still was not all that this family wanted and deserved. The final step in water treatment process was our Ultroflow Reverse Osmosis system that provides them an 80%-98% reduction of everything in the water, and this is intended for all consumption purposes. We supplied two points of use for cooking, drinking and ice making as well, and this picked up what the whole-house filter could not. Now the new Wisconsin based family has safe, food grade water for their home and especially for their beloved granddaughter. 

Mr. D. was having issues with having lead in his water supply. He was worried about the health and safety of his family because they drink and bathe in this water. The water treatment in place was not meant to remove any lead. After taking a look at the system and testing the water for iron and hardness we agreed that we would also need a new water softener and iron filter. Mr. D. was remodeling the home and wanted to make sure he was getting the best water in the home. With getting new sinks and toilets he did not want them to stain with the iron in the water. We found the best solution was to have our EVRS water softener and our EVFE iron filter. For the Lead we used our ONE filter to remove lead for the whole house. We also had an issue with well casing coming up from the well, we installed the Twist II clean filter to remove the sediment. Mr. D. also wanted to have the best drinking water from him and his family so we installed the Ultroflow R.O. system. The installation was quick and clean. Mr. D. now has the peace of mind that his water is safe for him and his family to enjoy.

Mr. J. called us to see if we could fix the rust issues that he was getting in his home with the water.  Garrett, our technician, was able to head over to the home.  The softener was continuously running to the drain and the homeowner had a leaky toilet.  He tested the water and cleaned the system up to make sure there was no more iron breakthrough. 

Mr. B was noticing iron in his water when he has a iron filter. Mr. B reached out to our service team and set up an appointment for our tech to diagnose the issue. Randy was able to get out to Mr. B’s home right away to see what was happening. Randy was able to figure out the issue and fix it right away.  Mr. B’s was happy he did not need to get a new filter for now and his existing one was able to be fixed.

This customer was having issues with the water in his brine tank not going down. Garrett our service tech diagnosed the issue and fixed the water in the brine tank issue. We also set up a time to come back and re-test the water after fixing the issue. 

Mr. G had is yearly R.O. filters changed. Are tech Garrett came out to Mr. G's home and replaced his filters for him. At this time Garrett also tested the water to insure Mr. G's softner was working as it should. 

Mr. C is on our annual maintenance plan for his EVR-1044 water softener.  He also has an iron filter for water treatment.  Garrett, our tech, went out to perform the rountine maintenance on the equipment.  He also delivered enough salt for the home for the year and tested the water before and after their water treatment equipment to make sure they are getting the best quality of water in their home. 

The homeowners here have a maintenance plan on their softener.  Our technician Shae did the service on the softener for them and delivered them enough salt for the year.  Shae also tested the water for both units to be sure the equipment was properly functioning.

Homeowner is a Maintenance Plan customer of ours for 3 years.  Each were we come out to tune up their water softener and iron filter to make sure everything is working to the best of its ability.  We also delivered enough salt to get them through the year at our pick up price.  We delivered the salt right to their storage location in the basement for them and filled the brine as needed.  Our technician Shae also tested the water to make sure everything was good too before we left.