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The customer had recently moved into a new home and, shortly after settling in, they noticed the water quality was poor with a noticeable hardness. Despite attempting to adjust the old system the homeowner found that none of the controls were functioning properly. Rather than investing in repairs for an outdated unit that could potentially incur significant costs the homeowner reached out to Clean Water for assistance.
After one of our project coordinators conducted a thorough water test, it was confirmed that the existing system was no longer operational. Based on the findings, several softener upgrade options were recommended. Given the homeowner’s other ongoing projects, the ES model was identified as the most suitable solution for their needs making it an excellent choice for their situation.
This homeowner was experiencing issues with high iron levels in their water which resulted in staining and a metallic taste to the water. Before consulting with the project coordinator, they had been using a blue inline filter that removed some of the iron along with a water softener that addressed minor iron content. However, after testing the water, the project coordinator determined that the inline filter and softener were insufficient for addressing their high iron levels. To effectively resolve the staining issue and metallic taste the project coordinator recommended the installation of an iron filter prior to the water softener.
This homeowner noticed the water quality was poor with a noticeable hardness. Despite attempting to adjust the old system that was 20+ years old the homeowner found that none of the controls were functioning properly. Rather than investing in repairs for an outdated unit that could potentially incur significant costs the homeowner reached out to Clean Water for assistance. After one of our project coordinators conducted a thorough water test, it was confirmed that the existing system was no longer operational. Based on the findings, several softener upgrade options were recommended.
After evaluating their options, the homeowner chose the EVR model, our most advanced system. The EVR features "Wet Technology" which tracks water usage and ensures that the system uses only the necessary amount of salt and water during each regeneration cycle. This innovative feature helps conserve both salt and water, providing long-term savings while still maintaining optimal water quality.
The customer recognized that her water softener was nearing the end of its lifespan and decided it was time to upgrade to a more efficient system. Our project coordinator assessed the situation and recommended not only replacing the water softener but also installing an iron filter. This addition will reduce the frequency of regeneration, leading to long-term savings on salt.
During the visit, our project coordinator also conducted a thorough inspection of the home and discovered iron bacteria in the back of several toilets, evident by a slimy unusual buildup. To address this issue, he suggested the installation of a hydrogen peroxide injection system which will effectively eliminate the bacteria and improve overall water quality.
The homeowner recently moved into their new property and noticed a metallic taste and odor in their water. While a professional-grade water softener is capable of handling up to 2 ppm of ferrous iron, this particular home had 0.5 ppm. The source of the metallic taste and odor is often due to the limitations of box-store water softeners, which are not effective at removing iron. Installing an iron filter will significantly improve the water quality eliminating the undesirable taste and smell. For homeowners transitioning from city water to well water, even small amounts of iron can noticeably affect the taste and smell of the water.
Additionally, the homeowner requested a reverse osmosis (RO) system for drinking water. This system will provide purified water that's ideal for drinking, cooking, and washing vegetables--ensuring high-quality water for everyday use.