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The new homeowners of this Larsen home during inspection found higher levels of nitrates present and needed some remediation before closing. We were able to help them with a state-certified reverse osmosis system that supplied them with safe water available for consumption. After closing, they questioned the quality of the existing softener, so we followed up and did some testing. It was found that the existing water softener was not functioning properly, and due to its age, a replacement made the most sense. Taking all factors into consideration, the EVR model was the best option for the family. The EVR has an optional Maintenance Plan that provides annual service, salt delivery and more; this is what the family wanted because it was one less thing for them to worry about in the new home. They now have a new, fully functional water softener, and a drinking system that allows them to feel safe in regards to consumption.
The average lifetime of a water softener is about 10-15 years. If you’re lucky like this customer, you may get 20+ years out of a softener. Annual maintenance helps keep your system running longer and minimizes expensive parts replacements. This new system is just as salt efficient, more water efficient and regenerates less often. With moving parts less often hopefully, this system will last even longer than the last one.
This customer recently purchased a house and immediately noticed that their recently installed water softener could not keep up with the iron. They were noticing a strong metallic taste to the water as well as orange staining in the shower and sinks throughout the house. After a service call with Randy where we made adjustments to the existing system to reduce the iron issues, an appointment was made with one of our Project Coordinators to find a better solution for their iron issues. Nate met with the homeowner and after discussing a couple of options the customer chose one of our EV2 water conditioners to soften and completely eliminate all of the iron in the water!
Mr.F was having issues with older softener that was leaking. Randy inspected the unit and found it leaking and not performing as it should. Randy recommended a new water softener. Randy removed old unit and replaced. Randy tested water after new unit to insure water was now soft for Mr.F
Mr. M. was helping his mother and sister remodel a recently purchased home and needed to address the water. Mr. M.'s mother and sister had always lived on city water and now they are becoming home owners for a property that has a well. As a follow up to their health and safety testing, we came out a 2nd time for testing of the aesthetics of the water, such as, odor, staining, hardness, etc. After testing and assessing plumbing, it was found that a carbon filter was needed for the small amounts of sulfur gas that was causing a nuisance odor. Due to limitations on space, it was found that an in-line carbon filter was the best option, and they are now odor free.