Mr. and Mrs. C. had attempted to treat their iron problems through a known competitor, but unfortunately due to a misdiagnosis in the type of iron present, staining was still a problem in the home. With continued problems, the homeowners chose to reach out to us from a referral made by their well driller, so we sent out one of our Project Coordinators to assess the situation. Not only did they have high iron, but they had ferric iron, so our recommendation was to treat the iron via our EVFE iron filter that is meant to capture high levels of both ferrous and ferric iron. Due to the amount of iron going through the previous softener, we found it necessary to replace the softener as well and provided the best efficiency possible with installing the EVR water softener. Now their home is not being beaten up by high levels of ferric iron and is efficiently softened.