Mr. W. just purchased a home on lake Winnebago. The home had a 20+ year old water softener that was no longer working. Our project coordinator went out and took a look at the set up. With being on the lake they did not have a basement and only a crawl space. There was a utility room in the house for the softener and had to run a drain line down into the sump pit in the crawl space. After installation Mr. W. was happy there was no longer hardness in the water!