Iron Bacteria and Hard Water Issue in Waupaca, WI

We had a customer of ours who has a second home in the Waupaca area that was having issues with the softener in the home as well as a nasty smell too the hot water. The homeowner wanted to look into replacing the softener and what could be done with the smell so we sent out a project coordinator to test the water and see what we could do. After taking a look at the water and running some tests we found the current softener not working like it should anymore, along with that we found iron bacteria in the water. This is a non-harmful bacteria but can cause odor on the hot water and a slime film in the water. We recommended a new water softer and well as adding the odor defender system to eliminate the iron bacteria. After the installation the customer was very happy to have soft water again as well as no stinky water!