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Sometimes space is not on our side when it comes to getting water treatment in our homes. In this case in Neenah there was only one location it could make sense to install a softener without having to replumb a lot or existing work. However, there wasn’t enough space. The homeowner was able to give us a few inches by moving the dryer a bit to the right. And our water softener tanks have a self-leveling stand so uneven concrete near the drain made it so nothing else could go there, but the softener could. Talk about maximizing space and working with the space you have.
We had a customer reach out to us because they just purchased a new home with a non-functioning water softener. Our sister company provided the well inspection and let them know it something they should address right away. The new home owner was going to be installing new sinks, faucets and dishwasher so he didn't want all the new things getting damaged by the hard water. Once the homeowner moved in he had us come out right away, after some more testing we found very hard water and the old unit was no longer working. We recommend a new water softener and RO system, the customer agreed and got on the schedule right away. After a quick and clean install the homeowner can enjoy the new house with nice soft water!
A homeowner observed that their iron filter was not performing as expected, resulting in orange staining in the toilets and sinks. They contacted the Clean Water Center and scheduled a project coordinator to assess the situation. The project coordinator immediately identified the issue as breakthrough, likely due to the age of the system. Iron filters typically last 6-8 years, and the homeowner’s system was well beyond its lifespan. As a first step towards resolving the problem, we recommended replacing the iron filter. This would allow to extend the life of her water softener, which was also nearing the end of its service life. After a brief discussion with the homeowner, we decided to replace the old system with an EVFE-1252 and now they have iron free water coming into their home.
Mr. K. and his family live in Milwaukee and have a lake home in Campbellsport, WI. They had a much older Water Right water softener in place and this was original from when they first purchased, but it was no longer functioning properly. Mr. K stated that even when it was working well, they still received stains and odors. After testing the water for iron, sulfur, and other water conditions, we found that they had sulfur present, which causes a rotten egg smell in the water. Not just that, but iron kept finding it's way past the water softener as well. Because of these concerns, we found that the EVFE iron filter was going to be the best for for this family's lake home. It is capable of removing iron and lower levels of sulfur in one piece of equipment. The K. family now has odorless water that doesn't stain their fixtures and appliances; not just that, but because of those two concerns being addressed, the water is now tasting much better than before.
The family at this home had known of higher levels of nitrates and wanted to look into solutions for that because their biggest concern was the health and safety of their kids. A consultation was set with a Project Coordinator, and after scoping the plumbing and talking with the customer a solution was found. Our state-certified Ultro Water RO is now providing the home with safe access to food grade water.