Iron or Bacteria Issues?
Challenge
A customer reported noticing a dark film forming in their toilet and initially attributed it to iron buildup. After the project coordinator conducted water testing, no unusual findings were detected that could explain the staining. Although no iron was detected during the initial test, iron bacteria can thrive and pull iron from existing rust deposits in pipes or the backs of toilets. As a next step, the coordinator examined the back of the toilet for potential bacterial growth and, upon inspection, it became clear that bacteria was present. Iron bacteria, which often lacks a distinct odor, can leave rust-like stains, which is why the homeowner initially suspected an iron issue.
Solution
To address this issue, we recommend installing a hydrogen peroxide system in conjunction with your water softener. If your current softener is an older model an upgrade will be necessary as the hydrogen peroxide system may not be compatible with older units. The system offers disinfectant properties that help eliminate or neutralize iron bacteria by breaking down biofilms. This solution is environmentally friendly because it decomposes into water and oxygen and since the system uses a small amount of hydrogen peroxide, it will completely dissipate before reaching your taps or showers.
