Click on a photo to enlarge.
This customer called the Clean Water Center as he was renting a competitor's unit and was not very happy with them anymore. They had installed a water softener and a chlorine injector that never really worked from the beginning, and he was never even told why it was put in, in the first place. They were finding iron staining in toilets, kitchen sink, and dog's water bowl.
A Project Coordinator went to his home, and found that he had hard water and a very small amount (.5ppm) of iron in the water. But the Iron was Ferric Iron, and sneaking past the softener, causing the iron staining. He did not have enough Iron to need an Iron Filter, but the Ferric Iron needed to be taken care of, so the staining would stop.
The Project Coordinator recommended a new water softener, with an in-line Maz Filter installed after, to catch the Ferric iron that was getting past the water softener. The customer decided to have us install both pieces, and also decided to go with the maintenance plan, so that we could help him take care of his new water treatment equipment and make sure his water stays the way he wants for his home and his family.
Dawn and her husband Vern just moved into a home in Sherwood. One of the first things they noticed was the years of hard water marks and build up around all their water fixtures in the home from the previous owner. They wanted to make sure that this did not happen while they lived in the home so they called Clean Water Center to see what they could do. After discussing their options with a Project Coordinator, they decided to install an EVRC-1054U, a unit that treats water hardness and the chlorine used on city water supplies. They also purchased a reverse osmosis system for food grade drinking water. A maintenance plan was also added to their purchase to cover all their water treatment equipment under a lifetime warranty and so they could have CWC out regularly to make sure all their equipment staying in perfect working order.
Mr. and Mrs. S were having hard water and iron break through throughout the house with their past equipment. The industry average for the life-span of water softeners is about 10-15 years, and with a unit that was 11 years old, it wasn't performing to the quality this family deserved. With the fluctuation of extremely hard water and iron being present, we equipped this family with an iron filter and a resin water softener that would address any fluctuation in hardness. Mr. and Mrs. S now have their water being treated with the EVFE-1248 and the EVR-1054U that is supplemented with a Lifetime Warranty.
The homeowner had us install a new water softener in 2011. At that point of time of purchased they agreed on using our maintenance plan agreement to keep the warranty on the unit. Every year we come out to the home to do a 10 point performance check on the water treatment equipment and take care of the annual maintenance. We also deliver their salt to their home and test the water before and after the treatment equipment to make sure everything is working to standards.
Mr. and Mrs. S. were having extreme hardness breakthrough with their current water softener. They needed some help because this hardness was eating away at their fixtures, appliances and dishes. Nate, our retail manager, met with the homeowners to discuss potential correction issues. Their current softener could not keep up with all the hardness. Nate was able to educate the homeowners on a few different equipment options. The homeowners elected to go with our EVRS-1054 unit. This unit removes minerals that stain your plumbing fixtures and eliminates odors and foul tastes. reduces the hardness and minimizes water and salt use to save them money.