Water Filters, Softeners, and Conditioner Systems Installed in Winnebago County

Owners were in need of some salt.  Twice a year we bring out salt for his softener because he has limited basement space.  Each time we visit, we test the water to make sure their water softener is working properly. 

Mr. and Mrs. B called in to schedule their annual maintenance plan renewal for their water softener.  We inspected the unit to make sure all was working properly.  We tested the water from before the water softener and after to make sure the unit is working properly.  

Homeowner requested a salt delivery for his home.  We delivered 10 bags of our Red Out salt right to his basement. 

Mr. & Mrs. M were experiencing hardness issues on their fixtures.  Our service tech found the brine tank very low in salt.  We were able to get some salt to the home immediately and cleaned up the unit to make sure everything was working great again.  We also explained the benefits of the service plan option with the homeowners.  They were happy with what we offered them and agreed to the service plan.

The homeowners experienced an overflow of their brine tank.  We were able to get there first thing the next morning to be able to repair what was needed in a timely fashion.  We tested the water and everything was working properly!

Richard A. contacted us to deliver salt for his water softener and also requested that we check his reverse osmosis filters. Garrett our field technician delivered 15 bags of solar salt, tested his water before and after the water softener to ensure it was operation properly, and tested water before and after his reverse osmosis system. Both the water softener and the reverse osmosis drinking water system were working great.

We reached out to Kathy M as she was due for her annual service visit. We scheduled a date and time for our service technician Garrett to visit her home. Garrett delivered her year’s supply of solar salt, changed her reverse osmosis drinking water filters, and tested her water before and after her treatment equipment. Kathy is all set for the year!

Yan H. contacted us as they were in need of additional salt for their water softener. Our service technician Shae delivered solar salt to the home, filled the brine tank with salt, and stacked additional bags of salt next to the brine tank. Like we do on all salt deliveries, Shae tested the water before and after the treatment equipment to ensure proper operation of the equipment.

Cathy A. contacted us to deliver some red out salt. Our service technician Shae filled her brine tank with salt, and put some additional bags of salt next to the brine tank. Shae also tested the water before and after the treatment equipment. Everything was working great!

Shelly S. contacted us to change their reverse osmosis drinking water system filters. Our service technician Layke went to the their home and changed the filters on the reverse osmosis system, and tested the water before and after the water treatment equipment.

Shelly S contacted us to schedule a time for us to change her reverse osmosis drinking water filter, and to do regular maintenance on her water softener and iron filter. We scheduled a time for Layke our service technician to visit her home. Layke inspected the equipment and tested the water before and after all of the treatment equipment, changed the reverse osmosis filters, and performed the regular maintenance on the equipment. Everything is working great and Shelly is enjoying her water.

Jeff H recently moved into his new home and signed up for a service plan for is treatment equipment. Our service technician Layke got his treatment equipment up and running, and per Jeff’s request, we delivered half of his salt into the basement next to the treatment equipment, and the other half into the garage. Jeff is good to go for the rest of the year, see your next year Jeff!

Jennifer S. called in a requested that we change her filters on her reverse osmosis system. We sent out Shae, one of our service technicians to assist. Shae changed out the pre, post, and in-line filters on her Eclipse reverse osmosis system. In addition Shae reviewed the settings on the water softener, tested the water before and after her softener, and before and after her reverse osmosis drinking water system. All appears to be working great!

Mary P. called in and requested that we deliver salt to her home in Neenah. Our field technician Shae added salt to the brine tank, and stacked the remainder of the salt next to the brine tank in the basement. Shae also tested the water before and after the water softener, and checked the settings on the softener. Everything looked to be working perfectly.

Karin K called us to change their reverse osmosis drinking water system filters. Our service technician Shae changed the pre, post, and inline filters. Shae also tested the water before and after the softener and drinking water system. The drinking water system is working great with the new filters!

Susan C called in a requested service on her water softener, in-line filter, and also wanted some solar salt for her softener. We sent Garrett one of our service technicians to assist. Garrett changed out an in-line filter, filled the brine tank with salt, and left the remaining salt next to the brine tank. Garrett also reviewed the settings on the water softener and tested the water before and after her softener. A few maintenance items were performed on the softener but all appears to be working great!

Anne called and requested that we move her softener and iron filter as basement work was being performed. We sent Garrett one of our service technicians out. Garrett was able to move the softener and iron filter and plumbing away from the wall so the foundation work could be performed on the home.

Clint called us with concerns that his sulfur filter (EVS-1354) may not be working properly. We scheduled a date and time for Randy our service manager to take a look. Upon arrival Randy tested the water and found that the sulfur filter was removing all of the smell from the water. However, we did find that the time of day on the unit was off, which could be resulting in the homeowner using water when the sulfur filter is in regeneration (when the filter is being bypassed). Randy reset the time of day and made sure the softener and filter were operating properly.

Sometimes well water can smell. We can help with that! A sulfur filter can pull the odors out of the water without the use of any chemicals. The media inside of the tank will have to be replaced eventually (depending on amount of odors, and water usage). You do not have to live with smelly water just because you’re on well water! In this case the homeowner wanted a water softener to take out the hardness and iron, and a sulfur filter to pull the odors out.

Mr and Mrs B called us to come out to look at their Impression Reverse Osmosis System.  They were experiencing very low water pressure and condensation on one of their water tanks.  We found that the RO pressure tank needed to be replaced.  We left the home making sure everything was neat and clean as it was before we got there. 

The homeowner called us to take a look at their water softener. While we did not install this unit, we do service most makes and models. The water softener had stopped working and they wanted to see if we could get it running again. Our service technician Garrett arrived on scene to find the unit unplugged and inoperable. Garrett dug in and discovered the timer motor was bad, along with injector and an O-ring. Garrett replaced the bad parts and got the water softener back up and running.

Mr. and Mrs. P called us to help them out.  Their water softener would not stop running.  Our technician Garrett was able to find the problem and fix it immediately.  He then tested the water before and after the treatment equipment to make sure everything was running smoothly before he left. Thank you for your business!!  

Mr. & Mrs. P have our annual maintenance plan agreemnt.  Every year we come out and tune up the water softer and reverse osmosis system and deliver the amount of sal they would roughly need to get through the year.  

Mr. and Mrs. B were looking for some help with pressure on their reverse osmosis system.  He helped adjust the pressure and installed a larger tank.

The homeowners were noticing spots of rust on their clothing and in their toilets.  Their water also had a metallic taste.  We were able to clean up the water softener and tested the water before and after the water treatment equipment to make sure everything was perfect.  

Mr. and Mrs. B are annual maintenance plan customers with us.  Every year we come out to the home to inspect all their water treatment equipment.  We do a 10 point performance check up of the water softener and do preventative maintenance .  We delivered salt out to them for the year at pick up price and we tested their water before and after their water treatment equipment to make sure everything is functioning properly.  

Mr. B called us to see if we could fix the unit that had a slow drip coming from the head of the unit.  We were able to send Layke out to the home to fix the unit to get it to stop.  Layke also delivered some salt that was requested.

Mr and Mrs G. have signed up on our service plan.  Every year we will come to their home to do a 10 point performance check on their water softener and take care of the preventative maintenance.  We deliver their salt out to them at pick up price and test their water for hardness, iron, ph and total dissolved solids.  We also change their filters for them at no additional cost.  

It was that time of year to change the reverse osmosis filters in Mr. and Mrs. S's home.  Our tech Shae went to the home to change them out for the homeowners.  

The homeowners called us to come check out their system.  They had a power outage recently and their unit was not displaying information.  Our technicians Randy and Shae went to the home to access the situation.   They were able to fix the unit for them and get it up and running again.

Mr. and Mrs. F are on our service plan for their water softener.  We delivered 59 bags of solar salt for them right to their basement and tested the water for hardness, ph, iron and tds to be sure their water treatment equipment is working properly.  

The homeowners called to ask us for help with a grinding noise his water softener was making when the unit regened.  The unit was not also using salt.  Our tech Layke when out to the home to see if he could fix the issue.  Layke was able to find the problem and fix the unit up in no time.  

Mr. and Mrs. L called us to set up an appointment because they didn't feel their softener was working properly.  The water softener that they do have is 7 years old.  Garrett, our tech, was able to diagnose that the unit had some faulty parts.  He was able to fix them and made sure the settings were set correctly.  He also tested the water before and after the water treatment to be sure the equipment was doing its job. 

Mrs. H called us with her concerns of a foul smell in the water.  We sent our technician Garrett out to the home to diagnose the situation.  While he was there he found some parts that were dripping water and replaced them.  He also tested the water and noticed that the iron filter was not filtering out all of the iron.  He informed the customer of information on different types of water tests that she could do to try to figure out what the smell was and also it may be time for her 19 year old iron unit may need to be replaced.  

This homeowner called and was having issues with their water treatment equipment.  They were getting a smell on both the hot and cold water.  Garrett our tech, went out to the home to investigate the situation.  He was able to fix up their iron filter and change their RO filters.  After everything was fixed up, he tested the water to make sure all the water treatment equipment was properly working before he left.

Homeowners called us because they were noticing rust in their water.  They had never had their softener serviced before and were using the water for irrigation purposes.  Because of that, the units insides were depleting causing the system to not function properly.  We were able to send a tech out to fix the problem and get them great water again. 

The homeowner called us to see if we could help with pressure problems.  They had their local plumber out to change out a pressure tank but they were still having pressure problems.  

We were able to go to the home to check out the system.  Randy was able to test the water and replaced some parts.  Everything looks good now.  

The homeowner called to see if we could come out to their home to fix a hose that was cracked in half.  We sent our technician Kyle out to the home to re-run fresh new tubing to the proper places.  He also changed the filters for the system at this time to and tested the water to make sure all the water treatment equipment was properly working.   

Mr and Mrs P called us to see if we could fix their water softener.  Their unit is continously beeping and the caution light was on.  Randy our service manager was able to quickly stop out to the home to fix the problem.  

The homeowners called us because their water softener was leaking. Randy was able to clean up the system and ran it through a cycle to be sure the unit would not leak anymore.  He also tested the water before and after the treatment equipment was all good.

The homeowners called to see if we could come out to inspect their water softener.  The unit was not drawing any water out the brine tank.  Layke, our tech, found some of the parts clogged up and he replaced them.  He regened the unit and took water tests before and after the water treatment equipment to be sure everyhing was running properly.  

The homeowner here was experiencing sediment breakthrough in their sinks.  The high flow rate with their whirlpool tub was drawing the sediment to come through their lines.  The homeowners are currently looking at different options with us to fix this issue. 

The current homeowners were experiencing constant running of water to the drain.  The unit didnt seem to be using any salt as well.  Kyle, our tech, went out to the home to investigate the situation.  Kyle found that the EVFE Iron filter was plugged up and was able to change a few parts and got the units running again.  

The homeowner called us because he was not getting any pressure with their reverse osmosis system after changing the yearly filters.  The service manager Randy, went out to the home to investigate.  He was able to check the filters over and foiund that one of the filters was but into the system the wrong way.  He also tested the water to make sure that the RO system was working properly before he left.  

The homeowners were experiencing a heavy sulfur smell.  After investigating the problem, it was detereminded that the unit needed to be rebed with fresh new mineral.  

System is now giving out awesome quality of water and the sulfur smell is gone.  

The homeowner here called us to fix their water softener.  They were having standing water in the brine tank, a salty taste to the water and they were going through salt like crazy.  Our technician Layke was sent out to the home to investigate the situaiton.  He found that there were a few parts that were not working correctly and changed them out.  He then tested the water before and after the water softener to be sure the homeowners were getting the best quality of water. 

Mr. M called us to see if we could fix his water softener.  He said that the water did not seem to be going down in the brine tank.  Our service manager Randy, was able to get to the home to investigate the situation.  He was able to change a few small parts and ran it through a cycle to make sure the unit was working properly before he left.  All is good now.  Thank you Mr. M for your business.

Performed yearly replacement of RO filters. Also took basic annual water sample for lab testing for recommended yearly testing. 

Kyle performed yearly replacment on the pre,post and inline filter on Mr. and Mrs. S R.O. system. At this time we also tested the water and deliverd salt. 

Mr. and Mrs. S reached out to us about there rental softener not working correctly. We had are service tech kyle come out to the home to diagnose the issue. Kyle found the injector plugged with well casing. Kyle replaced the injector and the piston all at no cost on the rental softener. Kyle ran the softener and made sure it was working as it should. Mr. and Mrs. S are happy that kyle was able to fix the softener within 1 hour! 

Mr.B, a reguler customer of ours, had is yearly salt delvery right to the basement. Garrett are tech also tested water to insure the softener was working as it should. Mr.B is always happy when can deliver salt right to his basement, saveing him time and not having to carry all that salt into the basement. 

Ms. S had us deliver 14 bags of salt to her basement. We also tested water to insure the softener was working as it should. Ms. S is always happy we can bring her salt right to her basement fro her! 

Ms. K had her annual maintenance done on her water softener and iron filter. We also took a sample of water to have are lab test for arsenic. 

Mr. S had are service team come take a look at his iron filter because he did not think it was working any more. Are tech diagnosed the iron filter and found there was no water pressure when in service. Are tech recommended to have it repalced. We had are sales team go over options with Mr. S and found him a good replacement, the EVFE-1248. Mr. S was very happy we could get a repalcement in a very efficient time frame. 

Mr, J had his maintenance plan renewal. During this time we performed regular maintenance and inline filter repalcement. Mr, J had his yearly salt delivered to his basement to save him time. When Kyle are service tech was there Mr, J had him take a water sample for his yearly well test that is recommended. 

Mr. B takes advantage of our salt delivery service so he does not need to carry all the salt down to the basement. He also gets the peace of mind that everything is working as it should because our service techs also test the water to ensure everything is in working order. 

Sulfur smells can be very overwhelming and something you don't want to smell! This homeowner was having high amounts of sulfur in their home and had a EVS-1354 installed to take care of the smell. We were finding with the high amounts of sulfur in the water the smell would break through at times. We changed the programming of the EVS-1354 to handle the higher amounts of sulfur. After the programming adjustments the smell was no longer there.

This homeowner was noticing loud noises coming from the basement by the water softener. Are service manager Randy came out to the home to see what was going on. He first tested the water to see if the water softener was working and it was. He changed the screen and injector because it was due for replacement and ran it threw and cycle. The softener was not making any noise but found the well pump was short cycling. Randy recommended a plumper take a look at the pump.

This customer of ours has been using the EV2 softener for 8 years. When we installed there was a high amount of hardness and iron. Over the years the water conditions changed and made it much harder for the unit to keep up. With the hardness going up and the iron dropping we found it would be best to rebed with resin. Resin can handle a very high amount of hardness and very little iron. When we tested back in 2011 the iron was too high for resin. Now with having more hardness and less iron the resin was the best solution for the water conditions.

Mr. and Mrs D. reached out to us because their unit was spraying all over the place.  We were able to send our technician Kyle, out to the home immediately to service the equipment.  He was able to change a few parts and ran the unit through a cycle to make sure everything was working properly.  

Kyle our service technician when out to visit Mr. an Mrs. S because their brine tank was full of water and was not draining.  He was able to change a few parts and run the unit through a cycle and tested the water to make sure the unit was running properly after the service work was complete.

Mr. and Mrs. G. asked us to come out to their home to change their yearly reverse osmosis filters and to check over their water softener as it was making terrible noises. 

Randy, our service manager, was able to head out to the home to change those filters and investigate the noise on the softener.  He cleaned the softener up and tested the water to make sure the system was functioning properly before leaving the home. 

Mrs. C. called to see of we could come check out her water treatment equipment.  She was experiencing a lot of air in the lines when using her faucets.  Randy our service manager, was able to go to the home and investigate the issue.  He was able to clean up the system and change a few parts.  The homeowner was not charged anything for this visit because they are under the maintenance plan that they signed up for at the time of install.  

Mr. and Mrs. H. were having problems with their salt alarm going off numerous times.  We found that the unit kept plugging up from large chunks of well casing.  We suggested installing a Twist II Clean to help with the problems of their salt alarm going off. 

The homeowner gave us a call because they were having problems with their reverse osmosis system tank.  It didn't seem to be producing water very fast.  Randy, our service manager, stopped over at the home to inspect the unit.  The filters needed to be changed as they were all plugged up.  He then tested the water to make sure the RO was working properly and even checked over the water softener as long as he was there. 

Mrs. V. called us because she was noticing some air in the lines after the unit regens usually first thing in the morning.  After the first burst of air, it usually goes away.  Kyle our tech tested the water and everything looked good there. He ran the unit through a regen and found poor air draw and a loud squeal during cycles.  He changed a few parts that needed to be changed out.  He instructed the home owner to do a super regen for the next 3 days and let us know if the air comes back.

Mr. and Mrs. A. were experiencing sulfur smell issues on city water.  Nate, our retail manager, went to visit their home and inspect the situation.  He was able to give the homeowners a few different options to choose from to help eliminate the terrible smell they had.  The homeowners decided on an Evolve EVBF-1054.  This specific unit helps eliminate chlorine, iron, and reduces nuisance particles.  

The customer originally called Clean Water Center because they believed a piece of their equipment was not functioning correctly. Randy, our service team manager went to the residence. Randy found the bypass valves closed, thus cutting off the water softener from the water supply. Randy ran the unit through cycle and all was well. 

This customer gave Clean Water Center a call because his water softener was constantly running to the drain. Garrett, one of our service technicians, arrived to find the unit in bypass. Garrett also discovered several other internal parts that would need to be replaced to get this water softener up and running. Ultimately, it came down to a the decision by the customer of repair vs. replace. 

The homeowners discovered chunks of well casing in their water.  Garrett our service technician stopped over at the home to see how to remedy this problem.  He suggested a Twist II Clean filter to help catch the debris before it went through to faucets and fixtures. 

This commercial account called us to come out to their business to check over the water treatment equipment.  Randy, our Service Manager was able to get to them right away.  He found a plug on one of the units had become corroded.  We were able to replace the cord and sent them a few extras to have on hand.  

Mrs. K. scheduled an appointment for us to come out to her home to deliver salt for her water softener and to clean the brine tank out.  Kyle was able to deliver her solar salt.  Being the middle of winter, it is harder to clean the brine tank out.  Mrs. K.'s brine tank was experiencing some bridging (meaning salt build up in the tank).   She would need to let the salt run down and start chipping away at it.  He discussed the benefits of cleaning the tank out in the summer outside with a garden hose.  

The homeowners called us because they were having low water pressure with their reverse osmosis filtration system.  Kyle our tech went to the home to explore the issue.  After investigating the unit, he found that the filters were full of sediment and was able to change them out to get a good flow of water again. 

Mr. and Mrs. G. called to see if we could come figure out why they were getting hard water spots on their shower and dishes and also wanted us to see why their water had a very salty taste. Our technician tested the water when he arrived and found that there was significant hardness breakthrough with the water treatment equipment.  As he looked over the system changed a few parts, he noticed that there was well casing buildup in the valves of the unit.  He recommended a Twist II Clean filter to be installed before the water softener to catch those well casings.  They elected to go with the new filter and now everything is working great. 

One of our local schools in the area requested a salt delivery for their Water-Right water softener.  We are happy to provide them with this service.  Shae our tech, was able to make the delivery.  

Mr. & Mrs. S had moved to a new home in Omro and they went from being on well water to city water and they had previously reaped the benefits of water softening and reverse osmosis in their last home. The new home in the city did not have soft water or high quality drinking water and it was very noticeable to the family. Because of this, they gave us a call to see what we could do for them to fix their water quality concerns. After testing water and scoping the plumbing situation, a solution was found. It was a more complicated install because space was limited, utilities were in a smaller crawl space or in small closet area. There was no room for a traditional water softener set up and putting the RO system under the sink was not preferred. After a good discussion and inspection, we found together that the EVCS cabinet model water softener was the best option because it optimized on space and we were able to install the RO drinking system in the crawl space to remain out of the kitchen itself. The family is now very happy with softened water and food grade drinking water although they felt hindered on space. 

Mr. R called us to see if we could stop out to his home to see why his water had a metallic taste.  He initially noticed it just on the hot water so he flushed his water heater.  After that, the taste was in both the hot and cold.  We were able to get Kyle our service tech out there to investigate the problem.  He found that the homeowners iron filter was leaking water to the drain and had very little air in the unit.  He changed out a few parts and re-ran the unit through a cycle.  All was working well after the cycle.