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Some homes are far away from complete before Clean Water Center gets called out for a consultation. This customer was working on building a home on a property in which the previous residence was removed. The well had be established for years and was seeing regular use. Before putting new appliances in the homeowner wanted to be sure they would last. Our Project Coordinator suggested the ES-1044, a perfect solution for the conditions and exactly what the homeowner was looking for.
Mr. and Mrs. K. had recently installed a new water softener and reverse osmosis system in their home and expected the water quality to be up to par after installing the new equipment. However, they were seeing black residue in the bathroom sinks and they specifically would notice more of it in the parts of the house that had less traffic as well. They had spoken with multiple different plumbers and companies to find out what the problem was and how they could best take care of it. It seemed that they were receiving different ideas from different people. Luckily, we were one of the phone calls, so we sent a Project Coordinator to get a first hand look at what the problem was. After some testing and observation, it was found that the home had precipitated sulfur. Sulfur is typically a gas that causes a foul odor, but in their case, the odor was minimal and the sulfur gas was precipitated into a black greasy fleck that was seen throughout the house. The new water softener they installed was not intended to handle sulfur, so they chose to install our EVS sulfur filter to capture all sulfur, whether it was gas or precipitated. Now they have zero odor and zero black residue in their bathrooms.
We had a customer who was in a local Lowes store looking for some new water treatment. The customer was talking with the plumbing associates regarding getting a new softener and they recommended to have us come out and test the water and see what they needed. This a program we do with the Lowes stores as a professional partner and we offer a line of AO smith softeners that are a professional graded equipment. The customer liked the idea of us taking care of everything from the install, removal of old softener and on going service on the softener. We stopped out at the home to test the water and check out the install location, we then went over some options and the homeowner went with the AOS softener. After a clean a quick install the homeowner was happy to have soft water again!
Mrs. M. was having issues with her 15+ year old softener. Mrs. M. had our service team come and take a look at her unit because she was noticing iron staining and hardness build up. After finding the unit would need a few hundred dollars in repairs Mrs. M. wanted to look into replacing it. Mrs. M. utilized our rental program until she had enough founds to purchase her own unit!
We had a customer that had lived in a house for long time with iron issues. The customer did not know the iron could be removed and after her son had a iron filter installed she reached out to us! We sent out a projector coordinator too test the water and see what we could do. After testing we found a iron filter was definitely needed to remove the high amount of iron. We installed the new iron filter and the customer was very happy to have iron free water!