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Mr. and Mrs. M. were having iron issues although they had an "all-in-one" water softener that was intended to care for high levels of iron. After a Project Coordinator tested their water, it was found that they had a specific kind of iron called, ferric iron. This iron is in sediment form and is only able to be captured by a true iron filter. After Mr. and Mrs. M. continued with the recommended EVFE iron filter, they found that their iron issues were now taken care of and claimed to now be taking showers in the "whitest showers" they've ever had.
We had a customer reach out to us to see if we could service the RO that was in the house they had just moved into. We were unable to service the unit. The customer was could not find filter replacements as well. We sent out one of our project coordinators too see what kind of replacements would be best. After checking things out we replaced the old RO with a Ultro Flo RO system. We also noticed the kitchen cold that supplied the RO was not softened. We switched this over so the RO would produce the best water and not clog the filters. The homeowner was very happy with the new RO system so they can have clean drinking water in the home.
Mr. and Mrs. P. had purchased a home that had higher levels of sulfur, and the sulfur if not treated would cause a terrible rotten egg odor. The new home they were moving into luckily had a system in place to handle the odor, but the system they had used chlorine/bleach and required regular maintenance that they did not care for. After visiting the home and testing their sulfur levels, our Project Coordinator found that the sulfur levels were not extreme enough to treat with chlorine, but that they could get great quality sulfur free water with an air charge system that had much less maintenance and did not deal with any chemicals. They now have odor free water without the use of chemicals.
We had a customer who purchased a home with a old water softener and they noticed right away the water was smelly and was leaving stains on everything. Our testing center did the health and safety testing when the home was purchased so they reached out to us right away once they moved in. We sent out a project coordinator to see what we could do for them. After some more testing of the water we found sulfur, hard water and iron. The old home owners did not have any treatment for the sulfur but did have a old softener. We recommended to add in a sulfur filter and replace the old softener, the customer agreed and got the install set up. After a quick and clean install the customer was very happy to have clean water and can get there new toilets' and sinks in!
We had a current rental customer of ours reach out to us because he was looking to purchase his equipment and wanted to see if he could get something that was more salt efficient. We sent out a project coordinator to test the water and see what we could do for them. The current unit is an all in one system that uses more salt due to in handing more then just hard water. After some testing we recommend an iron filter and water softener to get the most efficient salt usage. The customer liked the idea of this and wanted to go with that, we where able to give a rental discount on the new equipment as well. After the install the customer is happy he does not have to bring a lot of salt in the basement anymore!