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Mr. and Mrs. M. began experiencing iron staining in their home after years of not having any issues. With this problem arising, health and safety concerns came about as well. They started their water treatment journey with our testing division, Clean Water Testing. After finding certain metals and minerals in abundance, they decided they wanted to do something about it. We then scheduled a follow up consult with our Project Coordinator who did further testing to find the best solution to solve the aesthetic issues within the water. After having all test results and finding what the ultimate goal was, we found that our more advanced EVR water softener on the Maintenance Plan was the best fit for whole house treatment. The EVR water softener was capable of handling the amount of iron present and it allowed WIFI capabilities in order to communicate with us at the office if any issues arise. In order to address their dissolved solids found via Clean Water Testing, the Ultroflow Reverse Osmosis drinking system was next in progression for treatment, and this focus was on the drinking water. Now that they have state certified equipment in place, staining is no longer an issue, and the RO drinking system is addressing any contaminants in the water.
Mr. W. called our office because he was noticing orange staining in the toilets and sinks. We sent out our project coordinator to see what we had going on. After testing the water, we found a high amount of iron that the existing water softener could not handle. After talking with the customer, we found the EVFE iron filter will take care of his iron issues. We also discussed replacing the water softener because of the years of iron it has been exposed too. Mr. W. wanted to keep the current softener and replace it down the road. After the new iron filter was installed there was no more iron getting into the home. Mr. W. is happy he no longer needs to keep cleaning the iron off everything!
We had a current customer of ours call in about her softener not working anymore. With the age of the equipment she wanted to look into replacing it. We sent out one of our project coordinators to see what we could do for her. After testing the water and going over options we found the EVRS the best fit for her. After a quick and easy install, the customer is happy she has soft water again!
Mr. and Mrs. W. moved into their home and immediately noticed that they were having water quality issues. The biggest issue was staining. They initially had a technician come out to work on an "all-in-one" system that was present, but they found extensive repairs that were needed. After talking with the homeowners, it was agreed that a replacement would be best due to the water concerns/issues and what they wanted for water quality. A Project Coordinator came out for further assessment and it was found that our EVFE iron filter was the best fit to address the iron because it can capture both ferric and ferrous iron. We would follow up the EVFE with the EVR water softener, and this was because the EVR is the most salt efficient and most intelligent system. They now have crystal clear water that isn't staining the house and a water softener that is protected and intended to last them even longer.
After the customer moved into their new home they had some concerns with white spotting and orange staining. After a discussion with our team on their options, the customer decided on a new iron filter and softener.