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Mr. W. just purchased a home on lake Winnebago. The home had a 20+ year old water softener that was no longer working. Our project coordinator went out and took a look at the set up. With being on the lake they did not have a basement and only a crawl space. There was a utility room in the house for the softener and had to run a drain line down into the sump pit in the crawl space. After installation Mr. W. was happy there was no longer hardness in the water!
The homeowners called to see if we could help them upgrade their water treatment equipment. They where having issues with the different pieces of equipment working together. Nate, our retail manager was able to discuss new options with them and explain how each piece of equipment would work together. They decided to upgrade their water softener to a EVR-1044U with wifi and a new iron filter (EVFE-1248). They love the face that they can keep track of their water usage with our Wripli app. Mr and Mrs. H also took advantage of our maintenance plan to keep the warranty on their new equipment.
Mr. and Mrs. T. were noticing brown water and build up around their home for some time. They knew their water softener was getting up there in age and thought it was time to look at replacement options. They gave us a call and scoping of their plumbing and water testing was done to find out what the quality of the water truly was. It was found that they had very high levels of iron and hard water. The best fit was found to be the EVFE iron filter for full iron removal and the EVRS water softener that is both economical and technologically advanced. They are now with crystal-clear-soft water.
We had a customer reach out to us regarding issues she had had for years with iron in her water. Her son had an iron filter installed by us and wanted to see if we can fix her water too. We sent out a project coordinator to see what we had going on with the water. After testing we found two type of iron in the water, a ferrous iron and a ferric iron. The water softener in place was older and won’t do anything for ferric iron. We recommend replacing the softener and add an iron filter. The homeowner decided to go with the EVRS water softener and the EVFE iron filter. After a nice and clean install, the homeowner is now enjoying the iron free water!
Originally the homeowner called and set up an appointment for a salt delivery to her home. Upon arrival, our technician Kyle found that both the water softener and the iron filter were leaking from the head of the unit. He discussed replacing those parts but the homeowner decided to she wanted to just replace the units. He scheduled a consultation for Nate, our retail manager to come out to discuss option.
Nate presented the homeowner with a few different options and they decided on a ES-1044 softener and EVFE-1248 iron filter. Our technician, Shae, then went out to the home in just a few short days to install her brand new equipment and brought her enough salt for the year at the same time.