We had a customer that moved into a new home with a old water softener. He had never had a softener in the past and was not sure how to use it or if even worked. We had one of our project coordinators come out to see if it should be replaced or serviced. After testing water and seeing the age of the system we recommend to replace. With moving into a new home the customer was tight on extra spending money. We decided a rental water softener was the most economical solution for the time being. The customer is now happy he has nice, clean water for the home!