Mr. and Mrs. D. reached out because they have been dealing with terrible well water for years. With numerous attempts at treating the water professionally and personally, they continually had issues dealing with iron staining and the hardness build up. After they did some online searching, they found us as a company and one of our Project Coordinators made their way out to test water conditions. It was found that they did have more iron than a standard water softener could handle, so it was best to go with the EVFE iron filter to remove all iron and put that in combination with the EVR water softener. With Mrs. D being responsible for most maintenance and upkeep in the house, they found it would be perfect fit for us to service their equipment annually, and we will be also delivering their years worth of salt at that time. The D. family now has soft-iron free water and the equipment will be of no concern for them since we will be providing regular maintenance.