Originally the homeowner called and set up an appointment for a salt delivery to her home. Upon arrival, our technician Kyle found that both the water softener and the iron filter were leaking from the head of the unit. He discussed replacing those parts but the homeowner decided to she wanted to just replace the units. He scheduled a consultation for Nate, our retail manager to come out to discuss option.
Nate presented the homeowner with a few different options and they decided on a ES-1044 softener and EVFE-1248 iron filter. Our technician, Shae, then went out to the home in just a few short days to install her brand new equipment and brought her enough salt for the year at the same time.