Mr. and Mrs. G found that their previous water softener from one of the many big box stores was no longer keeping up with their hard water and seemed to have hard water break through into their lines, but it was also located in an inconvenient location in the basement. After meeting with our Project Coordinator, they were able to find a professional grade softener that both softened their water and addressed the levels of iron that would stain appliances and fixtures around the home. We were also able to place the new water softener in a much preferred location for future basement projects. They are now set up with our EVR-1044U that is going to address their specific water quality concerns and allow them to continue forward with their basement improvements.