The homeowner called the Clean Water Center to discuss replacing an old water softener. A project coordinator went out to the home to test the water. The homeowner had hard water, so the project coordinator went over new softener options with them. The homeowner decided to purchase our AOE water softener, ensuring the best long-term salt and water efficiencies. The homeowner also decided to purchase our maintenance plan available with the AOE softener. The homeowner now has soft water again and can enjoy the comfort of knowing that their water softener will be well-maintained by the Clean Water Center.