This homeowner was experiencing issues with high iron levels in their water which resulted in staining and a metallic taste to the water. Before consulting with the project coordinator, they had been using a blue inline filter that removed some of the iron along with a water softener that addressed minor iron content. However, after testing the water, the project coordinator determined that the inline filter and softener were insufficient for addressing their high iron levels. To effectively resolve the staining issue and metallic taste the project coordinator recommended the installation of an iron filter prior to the water softener.