We had a current customer reach out to us because his softener had stopped working for him. The softener was about 15 years old, and we recommended looking into replacing it, and the customer agreed. We sent out a project coordinator to see what we could do for him. After some testing we checking things out, we recommended a new softener and to go a size up due to the water demand the house uses. The homeowner thought that was a good idea because he had added a couple of bathrooms and 2 extra water heaters installed since his house was built. Our install team got the new softener in, and the homeowner is now enjoying soft water again!