Old Equipment Not Working in Menomonee Falls, WI

The customer called in with concerns of the water smelling and causing hardness build up. A Project Coordinator went to the house to test the water and found that the old softener was not working. There did not seem to be a smell at the time of the Project Coordinator's visit, but if it was sulfur, that is not uncommon, as it fluctuates. But the wife came in and stated that she could not stand the smell coming from the laundry room when that smell is present. 

The Project Coordinator, did find .5ppm of iron in the water as well, and when they went over solutions, the Project Coordinator suggested a new water softener, as well as an iron filter, to help with iron and if the sulfur comes back, the iron filter will be able to take care of that as well. The customer decided to have us start with just the install of the  ES-1044 Water Softener. He thought, he might try to clean the washing machine out and see if that was the main issue of the smell, and if not, he may have us install an iron filter as well in the future.