The homeowner called the Clean Water Center, as his water softener stopped working and also stated that he was concerned about the water smelling like sulfur, and thought he had high iron as well.
A Project Coordinator went out to his house, and could smell the sulfur right upon entering the house. She tested the water, and found NO iron in the water at all, but did find high sulfur. The wife stated that she can't even smell the sulfur anymore, but when they have people over they always complain of the smell.
After the tests, assessing the basement for install, and going over all of their options, the homeowner decided to have us install a new EVR-1054 water softener, and and EVS-1354 Sulfur filter. He also opted to go on the Maintenance plan for both new units, so that we could help him take care of the new equipment and give him a lifetime warranty on them as well.
We installed bot units shortly after the consultation, and now the customer can confidently have people to their house, without being embarrassed of the water.