Water Softener Systems Installed in Greenville, WI

Ms. H. was very fortunate and purchased her first home. Not only were there learning curves as a new homeowner, but she now had to learn the ins and outs of the well and septic system. When she moved into the new home she found a twin water softener already in place, which is two softener media tanks working together to provide softened water 100% of the time. Having never had the luxury of a water softener in the past for home protection and skin health, she was not familiar with the silky feel of softened water and decided to put the water softener into by pass. Softened water feels smooth and silky because the calcium and magnesium deposits are removed from the water, and with hard water, it creates a soap scum that layers onto our skin. This dries out our skin and prevents our natural oils from moisturizing ourselves. Due to her decision of by passing her water softener, she came to learn that there were high levels of iron in the water that would cause staining and that the hardness of the water was extremely high, so the orange staining, white crusty build up and corrosion had begun being very evident. With no treatment in place for the water running through all the lines, appliances and fixtures began to become stained and beat up. Iron bacteria began to breed and grew into a slimy substance that filled her toilet tanks and caused an odor similar to sulfur because of the lack of treatment as well. Iron bacteria is a bacteria that feeds off of iron in the water as a food source and is NON-harmful. Although iron bacteria is non-harmful, it is still a nuisance because it causes odors and build up. These are the reasons she decided to give us a call and see what could be done about her water.

One of our Project Coordinators went to see all of her concerns first hand and also speak with her to see what could be done to help her with her water issues. First, it was highly recommended to put the water softener back into service to soften the water and remove the corrosion causing minerals running rampant in the house. She had some hesitancy to this due to the fact of not wanting the slippery feel to her water. We were able to present her with a mixing valve that would introduce just a little hardness into the water to reduce the slippery feeling. Next was to address the iron and iron bacteria. Some water softeners are able to handle lower levels of iron, but her levels of iron were at the point of possibly shortening the life of the softener. We introduced an iron filter that was teamed with our Odor Defender, which is meant to remove the iron from the water and to treat continuously for any odor causing bacteria in the water. Ms. H.’s biggest concern was having safe drinking water at the end of the day, and this was the final step. After getting her home up to par with working grade water that is supplied to all indoor lines, we supplied her with food grade water that is made via our Ultroflow Reverse Osmosis system. Our RO system provides an 80%-98% reduction of absolutely EVERYTHING dissolved in the water, so now she has water in her home that is just as good, if not better, than bottled water. With all water treatment now in place and in service, she has clean water that won’t harm her new home and clean water that won’t harm her body.

Mr. W. called us because he seemed to be going through more salt than normal.  He also requested us to deliver some water softener salt as well.  Garrett, was able to head out the the home within the week and checked the settings and delivered his salt.  He adjusted the settings appropriately and tested the water to make sure everything was working properly.  

Mr. L had us come out to his home to inspect for water leaking from the top of the softener. Garrett are service tech diagnosed the leak and found the drain elbow leaking. Garrett replaced the elbow and also performed the yearly maintenance on the softener. Garrett insured there was no leaks after the repair. Mr. L was happy with how quickly Garrett was able to diagnose, repair and perform yearly maintenance on his water softener. 

Deb C called and requested that we change the filters on their reverse osmosis drinking water system. We sent out Lyke, one of our service technicians to assist. Lyke changed out the pre, post, and in-line filters on their Eclipse reverse osmosis system. In addition Lyke reviewed the settings on the water softener, tested the water before and after her softener, and before and after her reverse osmosis drinking water system. All appears to be working great!

Homeowner requested a salt delivery from us.  Our technician Shae delivered the salt right to the owners basement and tested the water to make sure the softener was working properly.