Job review from in Kaukauna, WI 54130 on 06/24/20

Overall Rating:

5  out of 5
Our Overall Service

Timely, problem fixed.

Call Representative

Friendly, timely and seemed to work to get a rep. Out in a timely manner.

Our Service Person

Friendly and seemed to know his job well. Appears problem corrected

Our Service Person's Diagnosis

So far so good

Our Service Work

Issue resolved . ***** The only. Issue we had is your billing dept. sent me a bill, while we have a yearly maintenance plan. I called and they realized they made a mistake and corrected it.****

The Cleanup Process

No mess. Clean as it was when repairs started.

What type of work did you have done:

Service/Repair

Names of any products installed:

Parts listed on. Service order

Company's Response:

Thank you Bruce for the review you sent in.  We appreciate your feedback.  I will definilty share your responses to the team.

I personally want to apologize that I had your invoice wrong.  I completely missed the fact you were a maintenance plan customer.  I am so sorry that happened.

I am so glad that the technician was able to help with the issue and you had a great experience.

Please let us know if you ever have an questions!  We are happy to help. 

 

Kim Rankinen

our service area

We serve the following areas

Our Locations:

Clean Water Center
1990 Prospect Ct
Appleton, WI 54914
1-920-247-2933


Clean Water Center
N57W39785 Wisconsin Ave
Oconomowoc, WI 53066
1-262-300-8006
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