Bad Odor in a New Menasha, WI Home
Challenge
Our customer moved into a new home and was concerned about protecting a lot of the renovations they were doing as well as protecting their family. They also immediately noticed a strong odor any time they used the water. This particular customer had worked with us in the past at their previous address, so they already knew what solutions we had and what they wanted.
Solution
When customers move, it is nice to hear that they want us to come out and supply water treatment solutions to their new address. They called Clean Water Center, and a Project Coordinator was sent out to do a water test. The customer had concerns of bad odor, and test results showed high sulfur. The customer was advised that service would be required to keep up with the amount of sulfur and that regular visits are highly recommended. The mineral in sulfur filters needs to be replaced over time to keep the filter functional and lengthen its lifespan. The customer also wanted a reverse osmosis system for drinking water and a water softener. We installed an ES-1054 model water softener and an EVS-1354 sulfur filter. We also plan on installing an Ultro Water RO system once the kitchen sink and counters are in and refrigerator is installed.
