Softener for High Chlorine City Water in Sussex, WI
Challenge
Customer called into the Clean Water Center as he was just starting to build a brand new home and was concerned with chlorine on city water as he had been on a well before. He found the EVRC softener through an online search and was very interested in it.
A Project Coordinator reached out to him to discuss the options with him, find out how many would be living in his new home and start a conversation with him. The home was barely built at this point, but he wanted to have everything in place when it was time to install. After discussion, he decided he wanted to move forward with us to install the EVRC-1354 resin/carbon water softener for him when it was time.
Solution
The Project Coordinator kept in touch with the homeowner throughout the process of his new home build, and when the time was right, they were able to have him sign a Purchase Agreement to get the softener ordered for him so it would be here and waiting for when the house was ready. This way, it would be installed right away and they would have good, clean water from the start. Many months later it was time for the install. We were able to install the water treatment system before the homeowners moved in so there wouldn't be any hard water ruining the new faucets, fixtures, and appliances.
