The homeowner has a current iron filter. With that current iron filter they have, they are experiencing iron staining in the tubs and toilets. They are also getting a very strong bad odor.
We were able to get Kyle, our service technician, out to the home to find out what the problem was. He found that the iron filter was leaking and given the age of the equipment, he recommended they schedule a consult for a new piece of equipment. Repair cost vs replace cost was the factor here. The homeowners elected to set up a free consult to give them options. They elected a new piece of equipment.