Shae has been with the Clean Water Center since July 2018. He delivers salt to homes and does basic maintenance on softeners. He enjoys meeting new and interesting people at each appointment. On his free time, Shae likes to hunt, hike, and snowboard.
Mr. K. and his family live in Milwaukee and have a lake home in Campbellsport, WI. They had a much older Water Right water softener in place and this was original from when they first purchased, but it was no longer functioning properly. Mr. K stated that even when it was working well, they still received stains and odors. After testing the water for iron, sulfur, and other water conditions, we found that they had sulfur present, which causes a rotten egg smell in the water. Not just that, but iron kept finding it's way past the water softener as well. Because of these concerns, we found that the EVFE iron filter was going to be the best for for this family's lake home. It is capable of removing iron and lower levels of sulfur in one piece of equipment. The K. family now has odorless water that doesn't stain their fixtures and appliances; not just that, but because of those two concerns being addressed, the water is now tasting much better than before.
Mr. and Mrs. P. had purchased a home that had higher levels of sulfur, and the sulfur if not treated would cause a terrible rotten egg odor. The new home they were moving into luckily had a system in place to handle the odor, but the system they had used chlorine/bleach and required regular maintenance that they did not care for. After visiting the home and testing their sulfur levels, our Project Coordinator found that the sulfur levels were not extreme enough to treat with chlorine, but that they could get great quality sulfur free water with an air charge system that had much less maintenance and did not deal with any chemicals. They now have odor free water without the use of chemicals.
Mr. and Mrs. D. reached out because they have been dealing with terrible well water for years. With numerous attempts at treating the water professionally and personally, they continually had issues dealing with iron staining and the hardness build up. After they did some online searching, they found us as a company and one of our Project Coordinators made their way out to test water conditions. It was found that they did have more iron than a standard water softener could handle, so it was best to go with the EVFE iron filter to remove all iron and put that in combination with the EVR water softener. With Mrs. D being responsible for most maintenance and upkeep in the house, they found it would be perfect fit for us to service their equipment annually, and we will be also delivering their years worth of salt at that time. The D. family now has soft-iron free water and the equipment will be of no concern for them since we will be providing regular maintenance.
Mrs. D. found that her older water softener was obsolete and discontinued. Because of no further maintenance being possible for her softener, we showed her newer options that would resolve her high iron and hard water issues. She wanted to stay with an "all-in-one" system, so the EV2 with zeolites was the best option. Now she has a water softener that is familiar to her and is able to be worked on by our technicians if any concerns arise.
This homeowner had a Water Conditioner that had given them 15 years of great service. However, they began noticing problems with the conditions of water in the home and knew it was time for an improvement. After meeting with our Project Coordinator Jason, they elected to purchase a new EV2-1054-MIN. This unit is fantastic at treating a wide variety of water conditions from hardness, Iron and odors. If you are experiencing water problems in your home, give the Clean Water Center a call today!
Mr. and Mrs. V. were experiencing brown pieces of sediment in their water and decided to give us a call. After sending one our Project Coordinators out to the home for further inspection, it was found that their water softener was also not softening the water at all. We found that well casing was causing some mechanical issues with the water softener so a sediment filter was recommended to protect the treatment equipment, as well as the home. In regards to the water softener, we found that our EVRS model was the best fit for them. They now are protected from the sediment and have a fully functioning water softener that provides them softened water all through out the day.
This customer was having issues with low pressure in the house from his old treatment equipment plugging up. 7 years ago they installed a micronizer prior to their pressure tank to help remove iron and odor from their water. Unfortunately over time the pressure tank loaded up with sediment created by the micronizer and caused significant pressure drop in their home. After evaluating their system it was determined that it was best if we removed the micronizer and started from scratch with a treatment solution that would not have the same reoccuring issues in the future. We removed and replaced their pressure tank, and installed a new high efficiency water softener and iron filter. The customer now has great pressure in the house, great iron free and odor free water, and uses way less salt than his previous system.
The homeowners called to see if we could help them upgrade their water treatment equipment. They where having issues with the different pieces of equipment working together. Nate, our retail manager was able to discuss new options with them and explain how each piece of equipment would work together. They decided to upgrade their water softener to a EVR-1044U with wifi and a new iron filter (EVFE-1248). They love the face that they can keep track of their water usage with our Wripli app. Mr and Mrs. H also took advantage of our maintenance plan to keep the warranty on their new equipment.
Mr. W. just purchased a home on lake Winnebago. The home had a 20+ year old water softener that was no longer working. Our project coordinator went out and took a look at the set up. With being on the lake they did not have a basement and only a crawl space. There was a utility room in the house for the softener and had to run a drain line down into the sump pit in the crawl space. After installation Mr. W. was happy there was no longer hardness in the water!
Originally the homeowner called and set up an appointment for a salt delivery to her home. Upon arrival, our technician Kyle found that both the water softener and the iron filter were leaking from the head of the unit. He discussed replacing those parts but the homeowner decided to she wanted to just replace the units. He scheduled a consultation for Nate, our retail manager to come out to discuss option.
Nate presented the homeowner with a few different options and they decided on a ES-1044 softener and EVFE-1248 iron filter. Our technician, Shae, then went out to the home in just a few short days to install her brand new equipment and brought her enough salt for the year at the same time.
Mr. and Mrs. K. had just moved into their new home and found that they had high levels of Arsenic. Not only that, but they weren't sure about the functionality of a very aged water softener that was in the basement. After a Project Coordinator did further aesthetic testing, it was found that there were trace levels of sulfur, enough iron to cause staining and hardness in the water. To address the drinking quality and rid of the Arsenic the Ultroflow Reverse Osmosis was the state certified system to remediate this issue, the iron filter took care of the high levels of iron AND sulfur odor, and the WiFi capable water softener softens the water. The K. family is now provided healthy, clean water for the family.
Our homeowners had an existing unit that was installed in 1996. They were currently experiencing a lot of hardness and iron breakthrough. Mr. and Mrs. G. were existing customers with us for salt deliveries. Since we were already servicing them with salt, they decided to reach out to our team to see if we could help with the current issues they were having. Nate, our retail manager, went to their home to inspect their current equipment, test the water, and discuss new equipment options. After discussing the new options, they choose and ES-1044 unit with us as well as an Ultroflo Reverse Osmosis system for drinking water. Shae, our technician, went out to the home just a few days later to do the install. He was able to bring a few different faucet samples with him for the reverse osmosis system so the homeowners could find the perfect one to match their current faucets finish. The install was clean and quick.
Mr and Mrs. W. were experiencing hard water issues and started noticing blue and white scaling. They were having a hard time with their faucet handles not being able to turn. They were also experiencing a chlorine taste in the water as well. They had no water treatment equipment in the home at the moment and called us to see if we could help remedy the situation. Nate, our retail manager, was able to visit the homeowners. He tested the water for hardness and found they they had enough in the water to cause issues. They discussed a few different treatment options and equipment. The homeowners decided on an EVRC-1054U and found the value in our maintenance plan.
Mr. and Mrs. P. were having concerns about their water quality after living in their new home for some time. They noticed differences in their skin and how residue was being left on surfaces as well. This caused curiosity for what minerals were in the water. They began to talk to their friends and family, and a family friend who had seen benefit from our services made the recommendation to speak with us. After we had the opportunity to meet with the family, it was found that their water was hard and had higher levels of chlorine. Mr. and Mrs. P. also have two little ones that they wanted to support with the best water possible, so we discussed whole house treatment, but also reverse osmosis for a single point of use. We found that the EVRC water softener was a great fit because it softened all water in the house and also removed chlorine from all indoor water sources. Not only that, but the family chose to provide food grade water for themselves via reverse osmosis and this was fed through their refrigerator so that both their water dispenser and ice maker could be using purified water. We were able address all of the family's concerns at a reasonable price and after follow up, they are very happy with the quality of their products and water.
Mrs. L was finding that servicing her aging softener was becoming difficult due to the lack of parts available. Many homeowners with older water softeners find that parts are hard to come by if the unit has been discontinued. After testing Mrs. L's water to clarify what her water needs were, we found that the EV2 was the best fit due to her high amount of iron and hardness. Instead of going to a iron filter, resin water softener route, we went for our "all-in-one" system that takes care of those concerns with one unit. She's now with a new softener that takes care of all of her water concerns.
Mr. and Mrs. G. were working with a plumber and found that they were getting calcification on their faucets all around the house. Not only that, but they had gone through 3 water heaters in the last 10 years. Their plumber recommended giving us a call, so after they called, we were able to set up a consultation with our Project Coordinator. When we were able to visit the home and test water, hard water and high levels of chlorine were found. The hardness in the water was source of the problems being had around the house, but there were also levels of chlorine that were equal to most swimming pools. The best fit and what Mr. and Mrs. G. wanted was our EVRC water softener that is our most salt efficient system, removes chlorine and softens water. This home should now have longer lasting appliances and fixtures due to better water quality running through the house.
Mr. and Mrs. P. were having issues with their water quality, so they gave us a call and had a technician out. Our technician found that there was iron and hard water break through. Due to the findings, a consult was scheduled so that we could find the best piece of equipment that would efficiently take care of their iron and hard water issues. After further testing of the water, it was found that the EVFE iron filter and the EVRS water softener was the best fit for their home.
Mr. and Mrs. Z had an older softener that was no longer mechanically functional. After testing the water, it was found that they had sulfur, iron, and hard water. To take care of the rotten egg smell from the sulfur, and the staining from the iron, we recommended the EVFE iron filter. After the filer, is the EVR water softener that will optimize their salt efficency. They now have soft water, no stains and no terrible smell.
Mr. and Mrs. M. were having iron issues although they had an "all-in-one" water softener that was intended to care for high levels of iron. After a Project Coordinator tested their water, it was found that they had a specific kind of iron called, ferric iron. This iron is in sediment form and is only able to be captured by a true iron filter. After Mr. and Mrs. M. continued with the recommended EVFE iron filter, they found that their iron issues were now taken care of and claimed to now be taking showers in the "whitest showers" they've ever had.
Mr. and Mrs. S. found their existing water softener was leaking and had some concern over it's functionality. After a service call was set up, our technician found that the softener was unable to soften any longer and had reached the end of it's lifespan. Next step was to see what water softener would take it's place, and we found that the EVRS was the best piece of equipment due to hardness being the biggest concern. Mr. and Mrs. S. now have a fully functioning water softener that is providing soft water and not leaving puddles in their basement.
Mr. S noticed that his water softener was not regenerating properly. He called us to service that softener and because it was an older system, Mr. S didn't want put money into a unit that could potentially cost more money down the line. After doing some testing to find the appropriate piece of equipment, it was found that the EVR and all of it's functionality was the best fit for Mr. S and his home. He now has a new water softener that is covered under warranty and has no mechanical concerns with the new water softener to stress over.
Mr. and Mrs. J. moved out of the city and into the country in Neshkoro. They found the perfect trailer to spend their future days, but being on a well brought about issues they hadn't had to deal with in the past. The trailer they moved into had no water treatment equipment whatsoever, so all appliances and fixtures were being harmed by hardness and iron. Because of their concerns, we sent a Project Coordinator out to assess the situation and see what we could do to help. Due to the limited space that was allowed to work with in the trailer, we had to get creative. Traditionally we prefer installing a water softener that has the media tank separate from the brine tank, but due to the lack of space for such a set up, we custom built a "cabinet" unit. this was able to fit in the closet of the homeowner by the water heater and pressure tank to remove the staining level of iron and the hardness in the water.
Mr. and Mrs. S had just moved into their new home and things seemed to have been in good shape in respect to the water, but as time went on they began to notice that there was a discoloration in their water. After testing their water, we found higher amounts of iron than a typical resin water softener can handle. Mr. and Mrs. S found that an EVFE iron filter and EVR water softener was their best option to take care of their conditions, and they now have clear, iron-free, soft water.