Randy has been in water treatment for 38 years and holds a Master Plumber license. Randy's experience and expertise has served Clean Water Center for 13 years. On a daily basis, Randy manages four employees on our service technician team. He also does some service and installs of new equipment himself. He finds it very satisfying to meet customer needs and correct issues they may have with their water treatment equipment. When he is not making customers happy during the day, he spends time with his wife, Kim, and does a little fishing now and then.
Mr. and Mrs. J had an older water softener that hadn't been working for years, so they had hard water and iron that was wreaking havoc on their home. After we had a Project Coordinator visit them and do some testing on their water conditions, they found that the EVR was the best fit because it could handle the levels of iron that they had and it would soften their water consistently and efficiently. They are now iron free and living with soft water.
Noticing a decrease in the quality of water in their home, this homeowner decided to reach out to the Clean Water Center. After meeting with one of our Project Coordinators it was decided that the older equipment would need to be replaced. This is an installation of our odor defender system, along with one of our Evolve water softeners.
Hard water build up throughout the home had this homeowner needing to replace their 15 year old softener. With the install of our ES-1044 softener, we are happy to provide softened water for years to come!
The homeowner did not like the taste of the Kaukauna water and he asked us to install a Reverse Osmosis system. He did not have a filtration system in place before and now him and his family are enjoying the great taste of fresh and clean water. Our service manager Randy installed this system and he did a nice, clean install.
The homeowners had an older water softener that was never serviced on a yearly basis. With Kaukauna's very hard water the old unit was not keeping up. Nate was able to do a free consult in the home. Mr. and Mrs. R were concerned about all the fixtures and appliances in the home with the old unit not keeping up. Mrs. also do not like the smell of the chlorine in the water. Nate came up with the EVRC-1354 unit to help fix all of the needs of the homeowners and save them on the amount of salt the homeowner would use throughout the year and the amount of water they would save during the regen cycle. Randy and Nate installed the system in a very quick turn around.
The owners here originally called us out on a service call because their water softener was going through more salt than usual and that the unit was extremely loud when running. Randy, our service manager, went to the home. He noticed that a few parts were not working properly. He suggested replacing a few parts, but they opted to replace the equipment based on the age of the unit.
Nate, our retail manager, then went to visit Mr. and Mrs. S. to discuss new treatment options with them. Based on the very hard water in Kaukauna, the homeowners elected to go with our EVR-1054U and utilize our maintenance plan to keep the warranty on the unit.
This customer was having issues with low pressure in the house from his old treatment equipment plugging up. 7 years ago they installed a micronizer prior to their pressure tank to help remove iron and odor from their water. Unfortunately over time the pressure tank loaded up with sediment created by the micronizer and caused significant pressure drop in their home. After evaluating their system it was determined that it was best if we removed the micronizer and started from scratch with a treatment solution that would not have the same reoccuring issues in the future. We removed and replaced their pressure tank, and installed a new high efficiency water softener and iron filter. The customer now has great pressure in the house, great iron free and odor free water, and uses way less salt than his previous system.
The homeowners called to see if we could help them upgrade their water treatment equipment. They where having issues with the different pieces of equipment working together. Nate, our retail manager was able to discuss new options with them and explain how each piece of equipment would work together. They decided to upgrade their water softener to a EVR-1044U with wifi and a new iron filter (EVFE-1248). They love the face that they can keep track of their water usage with our Wripli app. Mr and Mrs. H also took advantage of our maintenance plan to keep the warranty on their new equipment.
High Iron levels and Hardness breakthrough made it obvious to this homeowner that something was wrong, The age of the previous softener made it an easy choice for the homeowner to purchase new equipment. This is our Evolve series softener.
Mr. and Mrs. K had been experiencing problems from their hard water and had to replace appliances. Not only that, but Mrs. K has eczema that is strongly influenced by her water. We found that the EVRC, that both softens the water and removes the chlorine, was the best fit. This gives Mrs. K the best water possible for her eczema because hard water and chlorine further dries the skin and removing these factors will make things that much better for Mr. and Mrs. K. Not only were they concerned about their home and skincare, but they wanted the best drinking water they could get, so we provided food-grade water with our Ultroflow Reverse Osmosis system as well.
Mr. and Mrs. W. are existing customers of ours and they requested a service technician to take a look at their water softener because they were experiencing some problems. Our technician found that the entire power head was out of service and that a replacement water softener was deemed necessary. Mr. and Mrs. W. were able to continue the conversation with one of our Project Coordinators to go over the different options they had available. They found their our mid-level EVRS water softener was the best fit for them in terms of performance and capabilities. They now have a fully functioning water softener that is keeping up with their water usage and not flooding their basement.
Mr. H was having issues with his water softener that was 20+ years old and instead of putting more money into his older system he chose to go with a newer option. Mr. H chose to go with our entry level professional grade softener, the ES. The ES is providing him with softened water on a more continuous basis.
With a softener and iron filter nearly 12 years old, this homeowner decided it was time to replace. After meeting with our Project Coordinator and going over their specific water results. It was decided that the Evolve Softener and Evolve Iron Filter would be the best combination to give them quality water for years to come.
Randy, our service manager, was at the home here in Markesan because the homeowner was having issues with their current system leaking. The unit was an older unit and she decided it was probably time to replace the treatment equipment versus replacing it. The water had a very high hardness level. Randy was able to set her up with an EVR-1054. Randy was able to get there within the week to get her set up with the new equipment.
This customer recently purchased a house and immediately noticed that their recently installed water softener could not keep up with the iron. They were noticing a strong metallic taste to the water as well as orange staining in the shower and sinks throughout the house. After a service call with Randy where we made adjustments to the existing system to reduce the iron issues, an appointment was made with one of our Project Coordinators to find a better solution for their iron issues. Nate met with the homeowner and after discussing a couple of options the customer chose one of our EV2 water conditioners to soften and completely eliminate all of the iron in the water!
Mr. H. just purchased a home with an older softener. He was noticing that the softener was not working and they were getting iron breakthrough. Randy our service technician went to their home to scope out the situation and try to fix the problem. He found that the unit was completely dead. The homeowner needed new water treatment equipment as soon as possible. Nate was able to head out to the home right away to get them taken care of. He discussed a few different options with Mr. H. and he decided to go with our EV2-1054-MIN. This unit is a 2 in one unit that conditions the water. Taking care of both the hardness and iron in the water. Randy was able to get that unit installed quickly for the homeowners too. That way they don't have iron damage on any of their appliances or fixtures.
Our existing customer had a water softener for 20+ years. They had been noticing some hard water build up, so they called us. After having a service tech come and look at the system, he recommended to replace the system due to the age and repairs needed. Our project coordinator went out to the home to test the water and recommend some options on a new system. After testing the water and talking with the homeowners we found the EVRS was the best fit. Mr. G. liked having the vacation mode for when he goes away. After the installation, Mr. G. liked having nice, soft water back in the house!
Mr. and Mrs. L. had built their retirement home in Wautoma, WI and after two years of not treating their water, they were sick of the discoloration and build up. Their water was discolored and they believed they had tannins. However, after a Project Coordinator went to the home to perform testing, it was found that they had ferric iron, which also causes discoloration in the water. This kind of iron is too much for a standard water softener to handle, so we found that the best solution was to treat the water with our EVFE iron filter and follow it up with our more advanced EVR water softener. Now their retirement home is protected and they no longer have discolored water running through their new appliances and fixtures.