Kyle has been with Water-Right's Clean Water Center since February 2018. His strong communication skills and Water-Right school certification have been a great addition to the company. Kyle's daily tasks include servicing softeners and filters, helping with installations and salt deliveries, helping with schedules and in-shop service calls. He finds pleasure in having something different to do every day and making an impact on his customers' home's water quality.
When he is not working, Kyle has fun fishing, hunting or doing anything outdoors. He likes to spend time with his fiance and dog as well.
The homeowner had us install a new water softener in 2011. At that point of time of purchased they agreed on using our maintenance plan agreement to keep the warranty on the unit. Every year we come out to the home to do a 10 point performance check on the water treatment equipment and take care of the annual maintenance. We also deliver their salt to their home and test the water before and after the treatment equipment to make sure everything is working to standards.
Originally the homeowner called and set up an appointment for a salt delivery to her home. Upon arrival, our technician Kyle found that both the water softener and the iron filter were leaking from the head of the unit. He discussed replacing those parts but the homeowner decided to she wanted to just replace the units. He scheduled a consultation for Nate, our retail manager to come out to discuss option.
Nate presented the homeowner with a few different options and they decided on a ES-1044 softener and EVFE-1248 iron filter. Our technician, Shae, then went out to the home in just a few short days to install her brand new equipment and brought her enough salt for the year at the same time.
A service call for repair uncovered a water softener that was installed in 1999. The industry average life expectancy is 10-15 years for a water softener. Realizing this, our Service Technichian Kyle determined the costs to repair the existing unit far outweighed the cost to purchase new. The homeowner elected to meet with Jason our Project Coordinator and decided to go with our Evolve Series Conditioner.
Mr. and Mrs. S had just moved into their new home and things seemed to have been in good shape in respect to the water, but as time went on they began to notice that there was a discoloration in their water. After testing their water, we found higher amounts of iron than a typical resin water softener can handle. Mr. and Mrs. S found that an EVFE iron filter and EVR water softener was their best option to take care of their conditions, and they now have clear, iron-free, soft water.